Onboarding Coordinator & Executive Assistant
Who Are We Looking For?
This role requires a person who is super detail-oriented, excellent at following processes closely, incredibly organized, and a very clear communicator.
This position reports directly to the CEO.
Key Activities
- ~20 hours/week spent:
- Book appointments with interested parties onto CEO’s calendar (via email, text, call)
- Sending reminders to candidates before meetings
- Sending emails to candidates about upcoming validation calls and expos
- Hosting validation calls twice a month
- Expertly and delightfully managing our CRM system (HubSpot).
- Provide our fran dev partner with up-to-date data on our pipeline on weekly basis
- ~10 hours/week spent:
- Drafting communication to candidates post meetings
- Monitoring completion of required paperwork by candidates
- Proactively improve the fran dev process to reduce manual labor which may include testing new software for automation.
- ~10 hours/week spent:
- Organizing and coordinating candidates monthly visits to Brooklyn (travel, lodging, classroom observations, dinner reservations, materials set up, etc)
- Help with the logistics and tracking of the onboarding for the new owners.
Key Behaviors
- Friendly and people-focused
- Beyond excellent organizational skills
- Incredible communication skills
- Proactive process-improver
- Strategic thinker
- Self-starter and self-advocate
- Not afraid to ask for help
- Transparent, honest, and open communicator with our internal team
Requirements
- 5+ years experience as office manager/retail manager
- Experience developing, automating, and fine-tuning onboarding process preferred
- Google Suite expertise
- Familiarity with Slack
Preferred Experience (not required)
- Hubspot experience strongly preferred
Location Details
Must be NYC-based due to coordination of Brooklyn visits for candidates.
Mostly work from home with periodic but flexible times in the Brooklyn office
Training Info
Compensation & Benefits
Annual Salary: $68,000
- Health insurance
- 2 weeks of vacation
- 7 paid company holidays per year
- 40 paid sick leave hours per year
- Ongoing learning & development support
- 401K Plan (no employer matching)
- Maternity leave (16 weeks paid leave)/Paternity leave (8 weeks paid leave)
How to Apply
If you’re a detailed oriented, highly organized person who loves working collaboratively in a fast paced environment, we’d love to hear from you. Email us at jobs@brooklynrobotfoundry.com